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How can I ensure that I receive Carlsbad Commuter’s emails?

Occasionally, emails sent by Carlsbad Commuter may be caught by spam filters. Most modern email software includes a spam or junk folder, and it is worth checking this from time to time.


If you find emails from Carlsbad Commuter in your spam or junk folder, you can tell your mail program that it is not spam by hitting the “Not spam” or “Not junk” button, and most mail programs will learn from this and will be less likely to misclassify subsequent emails.


In order to guarantee that mail from Carlsbad Commuter does not get caught by your spam filters, most systems also make it possible to create a list of “trusted senders.”

Microsoft Outlook

  1. On the Tools menu, click Options

  2. On the Preferences tab, click Junk E-mail

  3. On the Safe Senders tab, click Add

  4. Where it says “Add address” enter

  5. Click OK

Apple Mail

  1. Go to Mail > Preferences from your Mail menu

  2. Go to the Rules tab

  3. Select Add Rule

  4. Give this rule a name such as “Carlsbad Commuter

  5. Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains’” and then enter

  6. From the actions, select ‘Move message’ to mailbox ‘Inbox’.

  7. Click “OK”


  1. At the top right of the page, go to “Settings”, “Filters”, “Create a new filter”

  2. Where it says “From”, enter

  3. Click “Next Step”

  4. Click the box “Never send it to Spam”

  5. Click “Create Filter”


  1. At the top right of the page, go to “Options”, “More options”

  2. Click “Safe and blocked senders”

  3. Click “Safe senders”

  4. Where it says: “Sender or domain to mark as safe:” enter

  5. Click the “Add”


  1. At the top left of the page click “Mail Options”

  2. Select ‘Filters’ (in the bottom left corner)

  3. On the Filters page, click “Add”

  4. Add “Filter Name”

  5. Select the “Sender”, and add “contains” then enter

  6. Click the (“Choose Folder”) pull down menu and select ‘Inbox’

  7. Select “Save”

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